Firestick • Google TV • Mobile
Shamr☘️xTV Support
Please follow in order. Please take photos to help troubleshoot the issue. Most issues can be fixed quickly. Don't reset, uninstall the app or contact support before trying these steps, Thank you!
What device are you using?
STEP 1 · ACCOUNT IDENTIFICATION
Locate Your Username
- At the top of the main menu, click on the Profile Silhouette.
- Take note of your exact Username (e.g.,
ABFIRE1).
You will need to make sure your username is included when sending your support report at the end of this guide.
What do you need help with?
What is happening?
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